FAQ
- What does InvitingVase sell?
InvitingVase is a specialty online store offering curated plate and tabletop items designed for decorative use, dining presentation, serving, and gifting. - How long does shipping take?
Our estimated delivery time is 10 to 20 business days after shipment, depending on the destination, customs processing, and carrier operations. - How much does shipping cost?
We offer the following shipping options:
Standard Shipping: $5.99 for orders from $0.00 to $49.00
Free Standard Shipping: for orders of $49.00 and above
Expedited Shipping: $8.99 - How long does order processing take?
Orders are generally processed within 1 to 3 business days after payment is confirmed. - Can I cancel or change my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has entered processing or has already shipped, we may not be able to modify it. - Do you accept returns?
Yes. We accept eligible returns in accordance with our Return Policy. Please contact us before sending any item back. - What should I do if my item arrives damaged or incorrect?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging. - When will I receive my refund?
Approved refunds are issued to the original payment method after the returned item is received and inspected. Processing times may vary depending on your payment provider. - Will I receive tracking information?
Yes. If tracking is available for your shipment, we will send it to your email after your order has been dispatched.